"United we stand, divided we fall": The basics on cooperatives

Customer LoveFest welcomes Avanza Inc.'s Yayu Javier

The 2016 Customer LoveFest welcomes AVANZA, Inc. President and COO Ms. Yayu Javier as one of the speakers for this year's event. She is an MBA graduate of the Ateneo de Manila university and has over 20 years of experience in loyalty and customer relationship marketing. She also has exposure in various companies ranging from retail, consumer goods and banking, and is an established...

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What does incoming president Duterte's 10-point inclusive growth agenda mean for MSMEs?

The "Sulong Pilipinas: Hakbang Tungo sa Kaunlaran" dialogue at the SMX Convention Center finished yesterday. The two-day dialogue-workshop was initiated by the incoming administration of president-elect Rodrigo Duterte in an effort to pull out 9 million Filipinos from poverty. What is Duterte's 10-point agenda for inclusive growth? The incoming administration has set a ten-point agenda for inclusive growth, which are as follows (emphases ours): Continue...

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Customer LoveFest welcomes IKEA's Usama Qasem

The 2016 Customer Love Fest welcomes IKEA UAE, Qatar, Egypt and Oman Regional Digital & Content Marketing Manager Mr. Usama Qasem. Usama has been working in web and digital marketing for over 10 years. He is one of the pioneers who early advocated for the importance of user experience (UX) and social media in the region. During his career at IKEA he has...

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Are telcos now making more efforts to provide better service for all?

"700 MHz" is the buzzword for the past two weeks after San Miguel Corporation sold its telecommunication assets to Globe Telecom, Inc. and PLDT, Inc., with the Philippine government having a part of its resources. This news went on as the latter two companies makes full use of the spectrum by building and opening cell sites that operates under the said bandwidth. "700...

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Why "Project Repeal" is good news for entrepreneurs?

What the Microsoft-LinkedIn deal means for CRM Officers?

In a surprising move, Microsoft Corporation has bought LinkedIn for US$26.2 billion. Some of us can't believe why a big-shot tech company has bought the so-called "Facebook for professionals," but for those who are tending to the aspects of Customer Love such as Customer Relationship Management, Customer Loyalty and Rewards, Customer Experience and the like, this deal is big. A Wall Street Journal...

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Hello, ASEAN: What's in it for us?

The 47th National Marketing Conference of the Philippine Marketing Association (PMA) titled "Hello, ASEAN" will be held at the Marriott Grand Ballroom at Newport City in Pasay City this July 28 and 29. This event features resource speakers from here and abroad talking about the best marketing practices in the ASEAN region. "Hello, ASEAN" consists of the following activities: a conference that presents...

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