- Tuesday, February 01, 2011
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In the project management class that I am attending here in Tokyo one hot topic is communication management . Every attendee expressed the difficulties in managing communication.
Our lecturer, Taeko Inoue of Sony, mentioned that in their company the more difficult because Japanese Culture tends to use ambiguous words. For them, a simple word can have deeper meaning. This makes communication more challenging.
A lot of ways to improve communication have been discussed. What is interesting is the topic of High Context and Low Context Communication. In high context, every message implies deeper meaning. This communication is depicts Japan . In the Philippines, we are in the middle of High Context and Low Context Communication. This is mainly because of our Western influence.
The point of this matter is simple; in order for communication to be successful we must know the context of our group. Lastly, in the class I added that the element of TRUST should exist in order for the message to get through to the receiver of the message.
In event management in the Philippines, communication is essential in order to provide perfection or precision to the execution of the event.
The challenge is there and for us event managers embracing the challenge and being scientific about it to achieve results is a must.
- Friday, January 28, 2011
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How do you manage cost in events management. Most particularly, how do you manage cost in events management in the Philippines?
I say this because in a bidding process clients sometimes wanted the lowest price but demand the highest quality. After you win a bid and determine the scope of work, the client in the actual event demands more things outside the scope of work.
Cost management is a big issue in events management one that can spell the difference between the event manager’s organization’s life and death.
I say this because in a bidding process clients sometimes wanted the lowest price but demand the highest quality. After you win a bid and determine the scope of work, the client in the actual event demands more things outside the scope of work.
Cost management is a big issue in events management one that can spell the difference between the event manager’s organization’s life and death.
- Thursday, January 27, 2011
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My eyes are glued to Tanaka San our lecturer here in Japan as he expound and hammered the need for value creation as the ultimate goal of projects and programmes. After his explanation he asked us to think for ourselves if what we are doing have values created.
He said that all projects and programs must have value creation otherwise it is useless and it is not a project or a program.
When I was left for myself it got me thinking what are the values created by event management? I arrived on the following conclusion, event management in the Philippines create the values like Knowledge Values because of the partnership and new products and ideas presented to clients and visitors alike on an event.
Two other values that it gives are Value for Shareholders and Value for Society. Events benefit the shareholders like the event organizer, local government, venues, exhibitors, participants, and country because of the events inherent power to gather and provide a platform for exchange of ideas and networks al l shareholders either gain knowledge and income out of events.
However, observing the landscape in our country there are events that don’t provide values or no discerning values created.
If this is the case we must first determine our discerning values before we create or realize an event. This will help us avoid the common mistake of creating events for the sake of creating and profit.
- Tuesday, January 25, 2011
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Here in Japan they created Project and Program Management or P2M. It’s an expertise sought after by all parts of the world.
In the Philippines, we do not have the technology to compete but what we have is our excellent service – a service that is evolving.
There is a question that I like to pose. The question is can event management and tradeshow organizing be an expertise that our country can be known. It is a service area where we can paint rosy pictures.
Maybe one day, sooner than later this can be a core competence of our country.
Why do I push for it? Not only because I am part of the industry but we have the products, services and people to make it on top! The event managers of the Philippines can be the best.
It will be.
In the Philippines, we do not have the technology to compete but what we have is our excellent service – a service that is evolving.
There is a question that I like to pose. The question is can event management and tradeshow organizing be an expertise that our country can be known. It is a service area where we can paint rosy pictures.
Maybe one day, sooner than later this can be a core competence of our country.
Why do I push for it? Not only because I am part of the industry but we have the products, services and people to make it on top! The event managers of the Philippines can be the best.
It will be.
- Monday, January 24, 2011
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I overheard in one boardroom, the management team in a heated discussion if the company should tap an event organizer.
This is a very long discussion but for starter we at EXLINKEVENTS have two interesting cases in our experience. The first, an organization has not held a convention for the past five years. Nobody in their group knows how to execute an event. Enter us in the picture and they have a successful event last year, well attended and have solidified their organization’s membership.
The second one, they have barely two and a half months to execute their event and yet nothing has been started yet. For practical thinkers it is a no brainer, you must cancel the event. But they tapped our services and what have you but one of the best event if not the best event the organization has ever had, this as feed backed by their officers and members.
I am not saying we are heroes and all powerful. What I am pointing out is that
these two cases gives one conclusion: event managers and event management in the Philippines is a necessity and a profession that must be handled by professionals.
What looks like easy is not. It may appear simple but the ramifications of the requirements in executing an event can place you in a labyrinth of no way out.
Therefore, as I recommend let us outsource this critical task to the experts because it is on its own a big and critical matter; and there are experts on event management who sleeps and breaths in running an event and making things happen.
P.S.
EXLINK Onsite – a division of EX-LINK Management and Marketing Services Corporation is one such group that eats managing an event for breakfast so why not give us a call and leverage the group’s expertise.
- Sunday, January 23, 2011
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There are things that you should be prepared. One of this is to take part on this event. Click the link and know more...
- Friday, January 21, 2011
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Like the sales process, there are times that after you engage the clients onsite, you still have to make a follow-up to close the deal. In most of the cases this happen, a client closes the deal after the event, after the exhibitor or company showed that he/she is not only after a sales but a partnership.
This is what makes expo or events powerful, it provides a venue to engage clients and it eliminates cold calling and other cold approaches. After the event, the stage is set for a smooth and easy process of generating sales.
P.S.
For those planning for exhibit promotion or events management services visit http://www.exlinkevents.com/
- Wednesday, January 19, 2011
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The start of the year ushers new promotion incentives to our dear EXLINKEVENTS partners. We call the incentive V.I.P (Value.Incentives.Promotions for our Very Important Partner).
The VIP promo is for the following events Kabuhayang Pinoy Expo, May 5-7, 2011, Negosyo Power Expo, August 26-28,2011, Look and Feel Great Expo, Nov. 4-6, 2011, and MegaBalikbayan and OFW Expo, December 9-11,2011.
It is a value for money promo that partners and upcoming partners can avail of. Planning is essential in this type of promotion and the earlier you plan and booked your exhibit activities the better. It saves you of committing knee-jerk reaction and more of maximizing your brain power.
To know more, read more details below:
The VIP promo is for the following events Kabuhayang Pinoy Expo, May 5-7, 2011, Negosyo Power Expo, August 26-28,2011, Look and Feel Great Expo, Nov. 4-6, 2011, and MegaBalikbayan and OFW Expo, December 9-11,2011.
It is a value for money promo that partners and upcoming partners can avail of. Planning is essential in this type of promotion and the earlier you plan and booked your exhibit activities the better. It saves you of committing knee-jerk reaction and more of maximizing your brain power.
To know more, read more details below:
- Monday, January 17, 2011
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Sharing this great blog my Mr. Rob Murphy hope you get some good points on it.
In this article, you'll learn...
Four ways to consistently engage your tradeshow audience
How to use tradeshows as a long term, lead-generation tool
Tradeshow participation is proven to build brand awareness and help marketers discover new business opportunities. But the companies that fare the best—and maximize their return on investment (ROI)—are those that realize that simply showing up isn't enough.
This article outlines how to build a communications strategy that keeps customers and prospects fully engaged before, during, and after the show.
1. Plan in advance
The first step toward tradeshow success is creating an engagement timeline to support your company's strategic marketing plan.
It's also important to link all forms of communication (advertising, online marketing, media relations, public relations) together to achieve an action-oriented goal. Make sure your messaging aligns with your overall marketing strategy and clearly explains how your products or services can benefit customers and prospects. Value-added information, such as research data or company news that will help recipients solve a specific business challenge, is also helpful.
The key is to make sure communications are free of self-serving propaganda that could alienate customers and prospects.
2. Build quality traffic
Having a tradeshow exhibit doesn't necessarily ensure quality foot traffic. Engage customers and prospects well in advance of any event, and make it clear how they stand to benefit from visiting your booth. Incentives can include special show pricing, access to exclusive research or information, or an in-booth gift (or other giveaway) that provides a meaningful experience to prospects.
Promote these incentives well ahead of time through direct mail or email and on your website, or co-promote with the tradeshow organizer to help boost traffic to your booth and buzz around your participation.
When planning a pre-show marketing strategy, ensure that the communication channels you choose are appropriate for your audience and industry. For example, if your target audience is young designers, then use social media, video, and email. For targets such as manufacturing plant personnel, who are often away from their computers, consider traditional approaches such as direct mail or print advertising.
3. Engage on-site
To effectively engage and interact with show attendees, invest the time and effort to train your on-site staff. Be sure to underscore how much you've invested into the show, and explain that staff performance will have a significant impact on its overall success. Ask for a personal commitment from all staff to reach preset sales goals. If necessary, go as far as breaking down costs by the minute, per person. Consider using an incentive program to encourage your sales team to attain your goals.
During the training process, clearly articulate the criteria your sales team should use to qualify visitors and determine whether they are high-quality leads. Give the sales staff tips on how to disengage with unqualified visitors politely, but quickly.
To prepare, practice engaging various visitors; time the interactions to test efficiency. In addition, provide the staff with a list of key customers and prospects, along with protocol guidelines for ensuring a smooth process when VIPs show up.
4. Follow up
Communication with customers and prospects shouldn't end when the tradeshow closes its doors. The show itself may be just the starting point of the sale, which could happen months later.
To ease follow-up, be sure to annotate the leads (list the actions you need to take) and rate them based on your sales and closing criteria to ensure the "hottest" leads get immediate attention. That could mean providing a quote or the additional information the prospect requested, or saying a simple "thank you" to those who aren't ready to buy your product or service just yet.
All of your contacts should be organized into a centralized database (segregated by type, if needed) to facilitate regular, ongoing communication. Use the database to share company announcements, media mentions, or relevant news to show that you're engaged with their business. And remember: Never ignore a lead. You never know who will turn out to be the most beneficial connection.
- Saturday, January 15, 2011
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