The 2nd day of MICECON 2015, an event alongside PHITEX 360, held at the Marriot Grand Ballroom Hotel, continues to be
exciting and full of memorable moments. However, as a delegate and moderator,
my priority is to learn something new. Here are the 5 top lessons I learned in
the 2nd day:
1.
Big
Data is Beautiful
Resources can be efficiently used by using
Big Data, either you are in the tourism industry or in other industries.
2.
Sharing Economy
3.
Personalization
We are seeing in the tourism and travel
industry what Amazon and Ebay are doing for its clients. The personalization of
needs - one-on-one service provided by the power of computing that companies
can tap to satisfy travelers.
4.
Google
Analytics Rocks, and its Free
I am using Google analytics, but never have I
discovered the power of Google Analytics by the examples and case studies
showed by an expert during one of the sessions.
You can do a lot of things with this tool
that will surely aid you in making a wise decision. But the key takeaways of
Google Analytics is it lets you segment and understand better your market and
website visitors.
5.
A
Satisfied Friend is a Talkative Friend
I admire our Secretary of the Department of
Tourism Ramon Jimenez Jr., he is not perfect and I have some issues that I want
DOT to address ASAP. However, Sec. Jimenez started a revolution and a vibrant
start in reaching our tourism goals. It's More Fun in the Philippines is one of
the best tourism campaign, if not the best tourism campaign, of the country,
and it is under his belt.
So going back to his closing remarks he
focus on being able to provide an experience to our foreign visitors that they
can never forget, which should also be the goal of all tourism industry players.
Let us all strive to create a satisfied
foreign visitor, because a satisfied foreign visitor is a talkative friend. A
talkative friend is our best word of mouth marketing agent ; they will and can
bring more foreign visitors to our country. These foreign visitors add value to
our economy and bring in more jobs.
Someday soon, tourism will not only be 4th
in terms of providing income to the country, it can be the first if we will be
passionate, disciplines and unified in our actions in selling the country to
the world.
* * *
MICECON 2015 formally ends today. Tomorrow
PHITEX 360 takes place at the Marriot Grand Ballroom with 200 international buyers
meeting 200 Philippine sellers.
- Thursday, September 03, 2015
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