The A to Z of Event Management | Event Management Philippines
Friday, March 11, 2016
Event Management is an
exciting but challenging field. There are some that consider it a thankless
job, and there are some that treat it as a beautiful universe.
Regardless of what's your take
with event management, here are some magical words in the world of event
management. You can treat it as a tip or you can treat it as a great reminder
that event management is as wide as an ocean and as deep as the Philippine deepest sea.
This is not a standard
definition but definitions from my perspective in my 16 years of experience in
this industry.
A
Accounting - To know if you made a profit, you should have an
efficient accounting system during events.
Accounts Management - You need to manage or service
your clients whenever, wherever and whatever state or situation you are in. If
not, lose them.
App -
It is an app world and events are
not immune to this explosion. Use app to enhance your customer experience.
B
Big Data -
in the world of information, having
a big data that cognitively analyses your events will make you ahead of the
pack.
Branding - events are great for increasing your brand equity.
Budget - work within the budget. Resources
are limited and will always be.
C
Challenge - no two events are the same, all events are a challenge and you should
use this challenge to motivate you to excel.
Checklist - A tool to make you successful in events
Clients - not all clients are equal, choose profitable clients.
Communication - Communication solves a lot of problems in events
D
Delegates - The lifeblood of conferences and congress
Determination – You need determination to be successful in the event management field.
E
Egress -
Moving-out, pullout
Engagement - the reason why we love events is because of the high engagement
it provides to all attendees. It is still the best engagement platform by far
that technology cannot and will not make obsolete.
Exlinkevents -
A fifteen-year-old organization. I
am part of this great organization where continuous learning is the main reason
for our success.
Exhibitor - The lifeblood of exhibitions
Experience - Events are now called experience, I agree this is a
better term.
F
Face-to-Face – Events are the most effective face-to-face platform for all business.
Focus -
In order to be successful in the
event management industry you need to have a laser focus on the current project
that you are handling.
Fallback -
a strategy that you use when the
original plan do not work.
G
Goal -
without a goal you will be like driftwood
floating in the chaotic sea of event management. What is your goal in entering
the event management industry; determine that goal and you are half the battle
in being successful.
H
Hard work - I am not kidding, to be successful in event
management you have to work hard. There is no secret formula to be successful here;
hard work will separate you from the rest of the pack.
Humility - there are other people better than you and
the competition is always out there to take over your business, so stay humble.
I
Ingress -
Set-up, Moving-in
Integrity -
there will be a lot of temptations
that may ruin the company that you represent, or that may ruin your reputation.
So be careful and rise above the temptation.
J
Journey -
consider embarking on the event
management industry, a journey that you will never forget, because it is a
journey worth your time and effort.
K
Knowledge - your knowledge in the event management industry
happens because of your trainings, experience and self-study. The more you know,
the more competent and confident you become.
L
Layout -
Always be familiar with all venue
layouts.
Leads - Leads are the reason we are joining events, it is
where sales will be generated.
Live -
the beauty of events is that it is
live, requiring you to be prepared and plan ahead to manage all goals and
expectations successfully.
Love - I
love event management, and love is the key to stay longer in this industry. It
is not all about the money, but a deeper sense of love of what you do and
contribute in each event that you handle.
M
Margin -
You must have a substantial margin
in order to earn in this industry.
Marketing - Create the need that your market demands
N
Negotiation – All things can be negotiated and you must learn the Art of Negotiation
to be successful in the event management industry.
Networking - is the main reason why some people attend
events
O
Ocular Inspection -
A critical pre-event function to
ensure logistical requirements are met and provided.
Orientation –
Events are successful because of
orientation.
P
Passion -
passion will see you through all the
hard works and challenges of event management.
Profit -
Besides money, there are other ways
to make profit.
Promotion -
Promotion is crucial to the success
of events.
Q
Queues - the challenge of events
is to eliminate the queues.
QR Code -
QR Code is a great system, only if
the Internet connection is strong during events, most especially if your QR
code points us to a website.
R
Rewards -
Rewards program must always be in
place to retain clients and motivate sales and staff.
S
Sales -
Sales is the lifeblood of our
organization.
Staff -
A trained and skilled staff is
critical to the success of events.
Survey - never be afraid to get your customer feedbacks thru
your survey, this will help you improve your process.
T
Technology - we cannot ignore the role of technology in making a
successful event.
Technical Meeting - a critical activity that you must conduct all of
your events.
Teamwork - Teamwork is making the impossible, possible.
Timetable - Always have a timetable in each project.
U
Unity -
Unity is the key to producing a great event.
V
Venue - A great and right venue is one of the critical
success factors of an event.
W
Work Breakdown Structure – You need to break down events into smaller details
to make it manageable.
X
X-Factor - X-Factor set you apart of the competition, so what
is your X-Factor as an event management company?
Y
Yes -
the best answer a client gives you
during a negotiation. This one gets my adrenaline pumping.
Z
Zany -
when things are not going your way, always put up a zany personality, because
events are crazy and being serious can lead to heart attacks.
Zero - From Zero to Hero, this is your
mantra when you are creating or starting an event, a great motivational mindset
that will push you to greater heights of success.
This is not by far a
complete Alphabet for my Events Management experience but reading through this
will give you an appreciation of how I value this industry and learn some
lessons out of this alphabet soup.
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